Yes. That service is available at Klarna, which we use

You have the legal right to return your goods within two weeks. The right of withdrawal applies to all goods except (senedan). When returning, please email us so we know what you are dissatisfied with. The customer is responsible for the return shipping cost. If I sell a service, the withdrawal period starts the day after the contract is concluded.

If I sell a product, the withdrawal period starts the day after the consumer has received the product.

The right of withdrawal does not apply to all types of purchases. For example, it does not apply to those who buy a trip or a custom-made product, periodicals, or magazines.

The consumer must pay for the return shipping if the consumer regrets their purchase, provided that you have informed about this before the purchase. However, if there is a fault with the product (a complaint), we are responsible for the return shipping. For returns: Email anna@60garnernord.se and write what is wrong with the product.

Write in the message on your order what you wish even if you can consider another dye bath if the yarn with your dye bath is not in stock.

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We want to help as much as possible but it is impossible to help everyone when we are working in the store or packing orders. Below are some good tips:

The fastest way to get knitting help is by watching all the tutorial videos available on YouTube. PetiteKnit and Knitting for Olive have made many instructional videos for their patterns.

You can also join the lovely knitting groups on Facebook where you can quickly get answers to your questions. 

On Raverly.com you can also see if your pattern has been updated or find answers to other questions.

You can also always contact the designer directly and ask your questions.

We receive questions about thousands of patterns and, as mentioned, we are happy to help, but we don't always have time to familiarize ourselves with your specific pattern.